2012 Disability Access/Accommodations (subject to updates)
We want to make sure that all music lovers have access to the CounterPoint experience! Please see the information below to plan your weekend. If any of your questions aren't answered please contact email@example.com.
Follow the directions on the website based on your location, when you arrive to the festival grounds follow the signs for the West Tollbooth - ADA PARKING/CAMPING. Feel free to ask any of the parking attendants where to go. When you get to the toll booths make sure you tell them you are parking in ADA and they will mark your car for parking in either Day ADA or Camping ADA.
Please make sure everyone in your car has a camping wristband if they plan on camping with you. If you did not purchase a camping wristband you will be sent directly to ADA Day Parking.
There are designated lanes at the festival entrances for our patrons with disabilities. Look for the signs above the entrance lanes or ask a parking attendant to direct you to the lanes.
Our Access Center is located inside the festival grounds in 3 locations. There is one location near the main stages in the concert venue, and one in each campground (East & West). Please feel free to visit the Centers to ask any questions specific to the Access Program and to find information relevant to our patrons with disabilities.. Assistance with reading will be available upon request. The Access Center also has a power outlet for recharging power wheelchairs.
Visit the Access Center for information on our wristband program. If you have mobility limitations or are Deaf or Hard of Hearing you can request a specially-colored wristband at the Access Center. This wristband is to show security/volunteers/staff that you (plus up to one companion) are eligible to enter the wheelchair viewing areas.
Note: the wristband does not guarantee a spot in these areas. All areas have a limited capacity and are available on a first-come, first-served basis. The wristband is good for the entire weekend and is non-transferable.
The Festival grounds are wheelchair accessible, but please be aware that this is a large venue with great distances between stages. In addition, it is an outdoor music festival situated in a park with many hills. Therefore, most travel is over natural terrain. If it should rain, there will be mud in some places.
CounterPoint provides golf cart rides in a very limited capacity. You will need to request rides from one of our Access Centers which are on a first come first serve basis. We do not provide wheelchair push service. Please bring an attendant if needed.
CounterPoint does not provide wheelchairs for rent or loan, so please make prior arrangements.
Wheelchairs, power wheelchairs and three or four-wheeled scooters are allowed for use by Patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case by case basis. Keep in mind that because of the large crowds and children at the Festival, fast, large, or heavy mobility devices are not appropriate for use at the Festival site.
Visit the Access Center for a map of the festival grounds with accessible viewing locations identified. And be sure to visit the Access Center for the latest updates. The accessible viewing areas are reserved for people with mobility impairments plus one companion. Please note that these areas have limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas within this area.
There is no smoking in any of these areas. Please cooperate if asked to move within the viewing areas by event staff in order to make room for as many patrons with mobility limitations as reasonably possible.
To provide unobstructed lines of sight to the stage, patrons in the accessible viewing areas will be asked to sit during the performance and folding chairs will be available on a first-come, first-served basis. Failure to comply with the above Access Area policy can result in expulsion from the viewing areas.
When the viewing areas reach capacity, we may respectfully ask that companions consider making room for our patrons with disabilities by exiting the platform. There is standing room in the enclosed areas surrounding some of the platforms where companions can stand if the platform is full.
Accessible portalets are available at the ends of each row of restrooms throughout the park, in the venue and in camping.
CounterPoint is offering American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. You will need to request this for the performance you want in advance. All requests must be made before September 20th, 2012 in order to facilitate. Some performances are not possible and we will do our best to accommodate your requests.
After the deadline has passed to request interpretation of a specific performance, you visit the Access Center and we will do our best to accommodate a request.
Please visit the Access Center for a map of the festival grounds with Deaf/Hard of Hearing/Accessible areas identified. The Deaf/Hard of Hearing/Accessible areas are reserved for people with hearing impairments or disabilities and one companion. Please note that these areas have limited capacity and are available on a first-come, first-served basis.
Outside food and drink (except for sealed bottled water) is not allowed in the venue but is allowed in the campgrounds. If a patron has special medical dietary restrictions, items will be allowed if accompanied by a doctor's note. You will be asked to present your doctor's note to security upon entry to the Festival.
A Patron requiring insulin is allowed to bring his or her medically necessary materials and medications provided all medicine has a prescription label with the Patron's name and an ID to ensure the prescription matches the patron. Out of concern for the Festival staff and volunteers who handle the trash, please dispose of your medical waste and syringes in the proper disposal located at one of the three medical tents (see public map for exact locations). Please do not dispose of these items in other trash bins at the Festival.
Pets are not allowed within the CounterPoint festival grounds. However, service animals, which have been trained to provide assistance to an individual with a disability, are welcome. The owner of the animal may be asked to describe the type of service the animal provides. If you will be accompanied by a service animal, please sign the Patron Notice of Responsibility for service animal found here and send it to firstname.lastname@example.org or bring a signed copy of the notice with you to the Festival. Please enter through the ADA line at either entrance, and be prepared to submit the notice upon entry.