General Admission Single-Day GA GA + Camping VIP Packages Single-Day VIP Glamping Travel Packages GA Parking Passes VIP Parking Passes Cashless FAQ

General Admission

3-day general admission without camping

A 3-Day GA Pass without Camping grants you admission into the Kingston Downs Concert area for all three days of the Festival, as well as access to:

  • One 3-Day Wristband with access to the Kingston Downs concert area
  • Over 60 Bands and Artists on four stages.
  • Georgia Eats Food Court
  • Bars Located throughout the Festival*
  • Craft Brew Garden*
  • CounterPoint Cares Non Profit Center
  • Carnival Rides
  • The CounterPoint Arts Village
  • Official CounterPoint Merch Store
  • Large scale Art Installations
  • The CounterPoint Game Center
  • Water Stations, Cooling Areas and Shade Structures

There are no service fees, what you see is what you pay.

*Please note that you must be 21 years of age or older with valid ID to consume alcohol.


Single-Day GA

Friday Only Single Day GA

A Friday Only Single Day General Admission Pass grants you admission into the Kingston Downs concert area (not the campgrounds) on Friday, April 25th 2014. This ticket does NOT include camping. If you want to camp at CounterPoint you must purchase a 3-Day ticket that includes camping. There is no camping for single day tickets. This single day ticket includes access to the following:

  • One Single Day Wristband with access to the Kingston Downs Concert Areas on Friday
  • Over 20 Bands or Artists on Four Stages
  • Atlanta Eats Food Court
  • Bars Located Throughout the Festival*
  • Craft Brew Garden*
  • CounterPoint Cares Non Profit Center
  • Activations Throughout the Festival
  • Carnival Rides
  • The CounterPoint Arts Village
  • Official CounterPoint Merch Store
  • Large scale Art Installations
  • FREE Water Stations
  • And So Much More!

*Must be 21 years of age or older with valid ID to drink alcohol

Saturday Only Single Day GA

A Saturday Only Single Day General Admission Pass grants you admission into the Kingston Downs concert area (not the campgrounds) on Saturday, April 26th 2014. This ticket does NOT include camping. If you want to camp at CounterPoint you must purchase a 3-Day ticket that includes camping. There is no camping for single day tickets. This single day ticket includes access to the following:

  • One Single Day Wristband with access to the Kingston Downs Concert Areas on Saturday
  • Over 20 Bands or Artists on Four Stages
  • Atlanta Eats Food Court
  • Bars Located Throughout the Festival*
  • Craft Brew Garden*
  • CounterPoint Cares Non Profit Center
  • Activations Throughout the Festival
  • Carnival Rides
  • The CounterPoint Arts Village
  • Official CounterPoint Merch Store
  • Large scale Art Installations
  • FREE Water Stations
  • And So Much More!

*Must be 21 years of age or older with valid ID to drink alcohol

Sunday Only Single Day GA

A Sunday Only Single Day General Admission Pass grants you admission into the Kingston Downs concert area (not the campgrounds) on Sunday, April 27th 2014. This ticket does NOT include camping. If you want to camp at CounterPoint you must purchase a 3-Day ticket that includes camping. There is no camping for single day tickets. This single day ticket includes access to the following:

  • One Single Day Wristband with access to the Kingston Downs Concert Areas on Sunday
  • Over 20 Bands or Artists on Four Stages
  • Atlanta Eats Food Court
  • Bars Located Throughout the Festival*
  • Craft Brew Garden*
  • CounterPoint Cares Non Profit Center
  • Activations Throughout the Festival
  • Carnival Rides
  • The CounterPoint Arts Village
  • Official CounterPoint Merch Store
  • Large scale Art Installations
  • FREE Water Stations
  • And So Much More!

*Must be 21 years of age or older with valid ID to consume alcohol.


GA + Camping

3-Day Early bird General Admission with camping

A 3-Day General Admission Pass with Camping grants you admission into Kingston Downs, including the Campgrounds, for all three days of the Festival as well as access to:

  • One 3-Day Wristband with access to the Kingston Downs concert area
  • Access to General Admission Campgrounds for the duration of the Festival
  • Over 60 Bands and Artists on Four Stages
  • Georgia Eats Food Court
  • Bars Located throughout the Festival*
  • Craft Brew Garden*
  • CounterPoint Cares Non-Profit Center
  • Carnival Rides
  • The CounterPoint Arts Village
  • Official CounterPoint Merch Store
  • Large scale Art Installations
  • The CounterPoint Game Center
  • Water Stations, Cooling Areas and Shade Structures

There are no service fees, what you see is what you pay.

*Please note that you must be 21 years of age or older with valid ID to consume alcohol


VIP Packages

3-Day VIP Package

This package is for those of you who are interested in taking it up a notch to VIP status this spring! On top of all the features that are standard with any CounterPoint ticket, enjoy this year’s festivities with a host of additional amenities, including:

  • One VIP 3-Day wristband with access to the Kingston Downs concert area on Friday, Saturday and Sunday.
  • Access to VIP Campgrounds for the duration of the Festival.
  • VIP Camping amenities include free showers, temperature controlled flushable bathrooms, larger car camping spaces and expedited festival entry.
  • (1) One Complimentary Vehicle Pass per order for either the VIP car camping area OR the VIP day parking area. This must be selected during the purchase process.
  • VIP-Only express entrance into the Kingston Downs concert area.
  • VIP viewing areas at Main Stage, Second Stage & Dance Stage.
  • Access to the dedicated VIP “Relax Point” lounge with cash bar, discounted drinks*,complimentary
    massages, covered lounge seating, and temperature-controlled flushable bathrooms.
  • Daily Happy Hours at the VIP “Relax Point” Lounge from 4-6PM with complimentary beer, wine and liquor.
  • One (1) CounterPoint Water Bottle.
  • Exclusive CounterPoint earplugs with commemorative carrying case.
  • Dedicated VIP Concierge.

There are no service fees, what you see is what you pay.

*You must be 21 years of age or older with valid ID in order to consume alcohol.


3-day Gold VIP Package*

Spend your time at CounterPoint like the baller you are while enjoying the following benefits reserved for Gold VIP patrons:

  • One Gold VIP 3-Day wristband with access to the Kingston Downs concert area on Friday, Saturday and Sunday.
  • Access to VIP Campgrounds for the duration of the Festival.
  • VIP Camping amenities include free showers, temperature controlled flushable bathrooms, larger car camping spaces and expedited festival entry.
  • (1) One Complimentary Vehicle Pass per order for either the VIP car camping area OR the VIP day parking area. This must be selected during the purchase process.
  • VIP-Only express entrance into the Kingston Downs concert area.
  • VIP viewing areas at all four stages.
  • Special Gold-Only Front Row Viewing at Main Stage, Second Stage & Dance Stage.
  • Access to Main Stage Gold VIP Lounge with dedicated bar including discounted drinks*
  • Daily Happy Hour in the Gold Lounge with complimentary beer, wine, liquor and gourmet hor devours from 4-6PM Friday, Saturday and Sunday.
  • Gold VIP golf cart shuttle transportation between designated pick up locations on-site, including all stages.
  • Exclusive CounterPoint earplugs with commemorative carrying case.
  • One (1) CounterPoint Water Bottle
  • One (1) commemorative Gold VIP Memento.
  • One (1) CounterPoint Camelbak Hydration Pack.
  • Dedicated Gold VIP Concierge.

There are no service fees, what you see is what you pay.

*All Gold guests must be 21 years or older with a valid ID to enter the festival. No Valid ID = No Entrance.


3-Day Platinum VIP Package* Sold OUt!

Velvet ropes, Doormen, and lines don’t apply here. If you’re the type who belongs on the right side of the ropes, ahead of the lines and behind the scenes, then this is the package for you!

Our Platinum VIP Package lets a very limited amount of CounterPoint fans enjoy all of the VIP benefits along with some special perks that most festival goers will never experience, Backstage Access!

Your Platinum Package includes all the benefits in the Gold VIP Experience and more, including:

  • One 3-Day Platinum VIP wristband with access to the Kingston Downs concert area on Friday, Saturday and Sunday.
  • A welcoming backstage tour of the Kingston Downs concert area.
  • Backstage access in designated areas throughout the weekend.
  • Side stage viewing area on the main stage. *Subject to artist discretion
  • Access to the BMI Artist Lounge with complimentary beverages.
  • Access to Artist Catering for Lunch (12-2PM) and Dinner (5-7PM) Daily.
  • One (1) commemorative Platinum VIP memento.
  • Round Trip Airport Transportation Between ATL and the Festival Site.
    • Reservations Available Upon Request
    • Reservation Deadline TBD
  • Round Trip Local Hotel TransportationDedicated Platinum VIP Concierge service on call from 10 a.m. to 8 p.m. fulfilling your needs (we will go shopping for you in town, lists need to be submitted each day by 3PM to guarantee same day delivery).
    • Reservations Available Upon Request
    • Reservation Deadline TBD

No service fees, what you see is what you pay.

*Our Platinum VIP program is limited to patrons who are 21+ only. You must have a valid ID to enter the festival. No Valid ID = No Entrance.


Single-Day VIP

Friday Only Single Day VIP Ticket

This ticket is for those looking to elevate your experience to VIP Status on Friday April 25th 2014! On top of all the features that are standard with a Single Day GA ticket, enjoy this year’s festivities with a host of additional amenities including:

  • One Friday Only VIP Wristband with access to the Kingston Downs Concert Area. Note that Single Day VIP tickets do not give you access into the campgrounds. If you want to camp you must purchase a 3-day VIP Ticket.
  • (1) One Complimentary Day Parking Vehicle Pass* Will automatically be included with your order upon delivery. Limit 1 per order.
  • VIP only express entrance into the Kingston Downs concert area
  • VIP viewing areas at Main Stage, Second Stage & Dance Stage
  • Access to the dedicated VIP “Relax Point” lounge with cash bar, discounted drinks*, complimentary massages, covered lounge seating and temperature controlled flushable bathrooms.
  • Daily Happy Hour at the VIP “Relax Point” lounge from 4-6PM with complimentary beer, wine and liquor.
  • Dedicated on-site VIP concierge

This ticket does NOT include camping. If you want to camp at CounterPoint you must purchase a 3-Day ticket that includes camping. There is no camping for single day tickets.

*Must be 21 years of age or older with valid ID in order to consume alcohol

Saturday Only Single Day VIP Ticket

This ticket is for those looking to elevate your experience to VIP Status on Saturday April 26th 2014! On top of all the features that are standard with a Single Day GA ticket, enjoy this year’s festivities with a host of additional amenities including:

  • One Saturday Only VIP Wristband with access to the Kingston Downs Concert Area. Note that Single Day VIP tickets do not give you access into the campgrounds. If you want to camp you must purchase a 3-day VIP Ticket.
  • (1) One Complimentary Day Parking Vehicle Pass* Will automatically be included with your order upon delivery. Limit 1 per order.
  • VIP only express entrance into the Kingston Downs concert area
  • VIP viewing areas at Main Stage, Second Stage & Dance Stage
  • Access to the dedicated VIP “Relax Point” lounge with cash bar, discounted drinks*, complimentary massages, covered lounge seating and temperature controlled flushable bathrooms.
  • Happy Hour at the VIP “Relax Point” lounge from 4-6PM with complimentary beer, wine and liquor.
  • Dedicated on-site VIP concierge

This ticket does NOT include camping. If you want to camp at CounterPoint you must purchase a 3-Day ticket that includes camping. There is no camping for single day tickets.

*Must be 21 years of age or older with valid ID in order to consume alcohol

Sunday Only Single Day VIP Ticket

This ticket is for those looking to elevate your experience to VIP Status on Sunday April 27th 2014! On top of all the features that are standard with a Single Day GA ticket, enjoy this year’s festivities with a host of additional amenities including:

  • One Sunday Only VIP Wristband with access to the Kingston Downs Concert Area. Note that Single Day VIP tickets do not give you access into the campgrounds. If you want to camp you must purchase a 3-day VIP Ticket.
  • (1) One Complimentary Day Parking Vehicle Pass* Will automatically be included with your order upon delivery. Limit 1 per order.
  • VIP only express entrance into the Kingston Downs concert area
  • VIP viewing areas at Main Stage, Second Stage & Dance Stage
  • Access to the dedicated VIP “Relax Point” lounge with cash bar, discounted drinks*, complimentary massages, covered lounge seating and temperature controlled flushable bathrooms.
  • Happy Hour at the VIP “Relax Point” lounge from 4-6PM with complimentary beer, wine and liquor.
  • Dedicated on-site VIP concierge

This ticket does NOT include camping. If you want to camp at CounterPoint you must purchase a 3-Day ticket that includes camping. There is no camping for single day tickets.

*Must be 21 years of age or older with valid ID in order to consume alcohol


Glamping

Camp in style with one of our Glamping options!

Leave your worries (and camping gear) behind and come stay in one of our Luxury Tents, located in a prime camping area within Kingston Downs exclusive only to Glamping patrons. Each Safari-Style Tent comes equipped with everything you’ll need from top to bottom. Just bring your clothes, towels, and essentials with you and we’ll take care of the rest!

CounterPoint Luxury Camping

Each Glamping Package includes:

  • Either (2) two or (4) four Festival tickets with camping (depending upon package).
  • 1 Queen Bed, 2 Twin Beds,  2 Comfort Cots, or 4 Comfort Cots (Ticket and bed type dependupon package).
  • Bed Linens
  • Pillows
  • A table and 2 chairs
  • Overhead Lighting
  • Décor unique to each tent
  • Tent Lock
  • Friendly check-in staff to show you to your camping location.
  • 24-hour concierge to assist you with any of your needs.
  • Glamping community lounge tent, including: yard games (corn hole, ladder golf, etc), coffee, snacks, and more!

Have any additional questions about our Glamping options? Contact us at: counterpoint@solidgroundshelters.com


2 Person Glamping with a queen bed

queenTHIS PACKAGE INCLUDES:

  • (1) Luxury Camping Tent
  • (1) Queen Bed
  • (2) Festival Tickets

*The base price of this package is $1,000 + the price of your festival tickets which you will choose during the purchase process.


2 Person Glamping with 2 Twin Beds

twinTHIS PACKAGE INCLUDES:

  • (1) Luxury Camping Tent
  • (2) Twin Beds
  • (2) Festival Tickets

*The base price of this package is $1,000 + the price of your two festival tickets which you will choose during the purchase process.


2 Person Glamping with 2 Comfort Cots

2-cotsTHIS PACKAGE INCLUDES:

  • (1) Luxury Camping Tent
  • (2) Comfort Cots
  • (2) Festival Tickets

*The base price of this package is $600 + the price of your two festival tickets which you will choose during the purchase process.


4 Person Glamping with 4 Comfort Cots

4-cotsTHIS PACKAGE INCLUDES:

  • (1) Luxury Camping Tent
  • (4) Comfort Cots
  • (4) Festival Tickets

*The base price of this package is $750 + the price of your four festival tickets which you will choose during the purchase process.


Travel Packages

Are you looking for a hotel, tickets and a ride to CounterPoint each day? Our one-click solution will take care of your hotel, shuttle to and from the show, and your festival tickets. Sit back, relax, and let us take care of you in style!

GA Travel Packages

3 Night Comfort Suites GA Travel Package for 2 sold out!

1

  • $1,099 (3) Nights Stay At The Comfort Suites (Fri, Sat, Sun) 
    • (2) CounterPoint 3-Day General Admission Festival Tickets
    • (2) CounterPoint commemorative water bottles
    • Comfortable, round-trip shuttle transportation to and from the festival grounds. *Restrictions apply

3 Night Comfort Suites GA Travel Package for 4 Sold out!

  • $1,699 (3) Nights Stay At The Comfort Suites (Fri, Sat, Sun) 
    • (4) CounterPoint 3-Day General Admission Festival Tickets
    • (4) CounterPoint commemorative water bottles
    • Comfortable, round-trip shuttle transportation to and from the festival grounds. *Restrictions apply

VIP Travel Packages

3 Night Hampton Inn VIP Travel Package for 2 sold out!

2

  • $1,879 (3) Nights Stay at Hampton Inn Rome (Fri, Sat, Sun) 
    • (2) CounterPoint 3-Day VIP Festival Tickets
    • Comfortable, round-trip shuttle transportation to and from the festival grounds. *Restrictions apply

3 Night Hampton Inn Gold VIP Travel Package for 2 sold out!

3

  • $2,599 (3) Nights Stay at Hampton Inn Rome (Fri, Sat, Sun) 
    • (2) CounterPoint 3-Day Gold VIP Festival Tickets
    • Comfortable, round-trip shuttle transportation to and from the festival grounds.*Restrictions apply

3 Night Hampton Inn Platinum Travel Package for 2 Sold out!

4

  • $4,729 (3) Nights Stay at Hampton Inn Rome (Fri, Sat, Sun) 
    • (2) CounterPoint 3-Day Platinum VIP Festival Tickets
    • Comfortable, round-trip shuttle transportation to and from the festival grounds. *Restrictions apply

GA Parking Passes

GA Car Camping Weekend Pass

Simple! Drive in, park your car, set up your tent next to your car and start camping! This is our most desirable camping pass and there are very few of them available, so get ‘em while their hot! Please remember the festival is 18+ and you MUST have a 3-Day festival wristband + camping pass in order to enter the campgrounds. You can have as many people camp in your designated parking / camping spot as you can comfortably fit, but we recommend no more than 4. Everyone must have his or her own festival pass (with camping) in order to join.

Car Camping spots are 10×30 ft. and will be marked before you arrive. All spots are good for the entire weekend. There is no coming and going throughout the weekend – once you’re parked, you’re parked. If you must leave before the festival is over, you will need to ask someone from our campground team to escort your car out and your car will not be allowed back in to the car camping area.

One car camping pass only per car and one car per spot is required – no exceptions. We understand you want to buy more than one pass so you can have more space, but each space must have one vehicle in it. The “car” that is parked in this space must be a normal passenger car. If you doubt whether your vehicle counts as a normal car or not, it probably doesn’t. Be aware that RV’s, Trailers, U-Hauls, Buses or Pop Ups will not fit in this location. That is why we have RV Passes!

*Car Camping passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry. Please Carpool!


Stadium Parking weekend Pass

This parking option is for those of you who are planning on staying the entire weekend and want to experience our favorite style of camping – Tent Camping!  Stadium Parking Passes will allow you to park in our on-site lot, just a short jaunt away from the campgrounds and concert area. Once parked you will walk the short distance to your campsite, set up your home for the weekend next to your new best friends (you’ll meet them when you arrive), and live fully immersed with thousands of other beautiful and like-minded people in a free form campground. Who needs a car anyway!? Although…we do recommend bringing some wheels in the form of a buggy or wagon to help you cart your camping gear to your campsite.

All Stadium Parking passes are for tent campers who are staying the duration of the festival.  Once your car is parked, its parked. If you must leave and choose come back you will be directed to park in day parking lot which is very far from the campground.

Please note: This is a parking lot, not a tailgate, which means: no partying in the parking lots, no sleeping in your car, no camping, and certainly no illegal activity is allowed.

*Stadium passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry. Please Carpool!


GA Day Parking Weekend Pass

Are you a CounterPoint ticket holder that’s not camping? If you’re staying at home or commuting to/from a local area hotel, Day Parking is for you! This parking pass gives one car the ability to park in our day parking area on Friday, Saturday, and Sunday. This is a day parking lot and cars may not be left overnight.

*All Day Parking passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry. Please Carpool!


GA RV Parking Weekdend Pass

For those of you who want some feature comforts during your stay with us, a limited number of Recreational Vehicles (RV’s) will be allowed onsite. Bring your own RV (of any size and variety), park amongst a fleet of other large vehicles and let the fun begin! RV Parking is not located with general camping, but it will be close by.

Please note: you MUST purchase an RV pass to be guaranteed a space for your RV. There are no RV hookups; this RV pass just guarantees you enough space for your RV to be parked. If you have a companion vehicle (another car full of people who plan on staying in your RV), they must purchase an additional parking pass for that vehicle and then walk themselves and their gear to the RV parking location.

Additional Information: One RV is required per RV location – no you can’t buy two passes for your one RV and then set up a sweet camping location in the spot next to your RV, although that does sound cool. No vehicles other than RV’s are allowed in this location. We know you want more space, and we’d love to give it to you all, but we just don’t have enough room for that! Be advised: there is no water or power hooks so please plan accordingly.

*RV passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry.


VIP Parking Passes

VIP CAR CAMPING WEEKEND PASS

All VIP ticket orders come with 1 VIP Car Camping or 1 VIP Dar Parking pass for their vehicle (if needed). You are to choose that add on during your purchase process. If you must bring another vehicle with you on top of the one you receive with your order (hopefully not, because you will be carpooling!) you may purchase an additional VIP Car Camping vehicle pass. You are allowed to have as many people camp in your spot as you can comfortably fit, but we recommend no more than 4, and everyone must have his or her own VIP festival pass in order to join.

Car Camping spots are 10×30 ft. and will be marked before you arrive. Each spot is good for the entire weekend. There is no coming and going throughout the weekend – once you’re parked, you’re parked. If you must leave before the festival is over, you will need to ask someone from our campground team to escort your car out and your car will not be allowed back in.

One car camping pass only per car and one car per spot is required – no exceptions. We understand you want to buy more than one pass so you can have more space, but each space must have one vehicle in it. The vehicle that is parked in this space must be a normal passenger car. If you doubt whether your vehicle counts as a normal car or not, it probably doesn’t. Be aware that RV’s, Trailers, U-Hauls, Buses or Pop Ups will not fit in this location. That is why we have VIP RV Passes!

-Add on during your VIP Ticket purchase process. Already have your VIP ticket? Contact Front Gate Tickets or call 1.888.512.SHOW (7469) to add this pass to your order.

-Only people who have VIP Tickets are allowed to purchase and use this pass. If you arrive with a GA Wristband and a VIP Parking pass your pass will not be valid and you will not refunded. All people in the vehicle must have VIP tickets.

*VIP Car Camping passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry.


VIP DAY PARKING WEEKEND PASS

Are you a VIP Package ticket holder that’s not camping? If you’re staying at home or commuting to/from a local area hotel, VIP Day Parking is for you! This parking pass gives you the ability to park in our priority parking area on Friday, Saturday, and Sunday. All VIP ticket orders come with 1 VIP Car Camping or 1 VIP Day Parking pass for their vehicle (if needed). You are to choose that add on during your purchase process. If you must bring another vehicle with you on top of the one you receive with your order (hopefully not, because you will be carpooling!) you may purchase an additional VIP Day Parking vehicle pass here. This is a day parking lot and cars may not be left overnight.

-Add on during your VIP Ticket purchase process. Already have your VIP ticket? Contact Front Gate Tickets or call 1.888.512.SHOW (7469) to add this pass to your order.

-Only people who have VIP Tickets are allowed to purchase and use this pass. If you arrive with a GA Wristband and a VIP Parking pass your pass will not be valid and you will not refunded. All people in the vehicle must have VIP tickets.

*VIP Day Parking passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry. Please Carpool!


VIP RV PARKING PASS

Are you a VIP Package ticket holder who wants to camp on-site with us but wants some feature comforts during your stay? If so, this is your pass! A limited number of VIP Patrons will be allowed to bring their own RV (of any size and variety), park amongst a fleet of other large vehicles and let the fun begin!

Please note: You MUST be a VIP patron to purchase a VIP pass and all persons staying in the VIP RV area must also be VIP ticket holders. You must purchase your VIP RV pass in advance to be guaranteed a space for your RV. There are no RV hookups; this RV pass just guarantees you enough space for your RV to be parked. If you have a companion vehicle (another car full of people who plan on staying in your RV), they must purchase an additional parking pass for that vehicle and then walk themselves and their gear to the RV parking location.

Additional Information: One RV is required per VIP RV location – no you can’t buy two passes for your one RV and then set up a sweet camping location in the spot next to your RV, although that does sound cool. No vehicles other than RV’s are allowed in this location. We know you want more space, and we’d love to give it to you all, but we just don’t have enough room for that! Be advised: there is no water or power hooks so please plan accordingly.

-Add on during your VIP Ticket purchase process. Already have your VIP ticket? Contact Front Gate Tickets or call 1.888.512.SHOW (7469) to add this pass to your order.

-Only people who have VIP Tickets are allowed to purchase and use this pass. If you arrive with a GA Wristband and a VIP Parking pass your pass will not be valid and you will not refunded. All people in the vehicle must have VIP tickets.

*VIP RV passes are non-transferrable. The purchaser of the parking pass must be in the vehicle at time of entry.


Cashless FAQ

Counter.Point 2014 ~ Cashless Wristband Registration FAQ

CP 14 wristbands and parking passes are on the way! Keep an eye on your mailbox for our new Cashless Wristbands and be sure to pre-register yours before arriving on-site! Please pay attention to the instructions on the insert that comes with your tickets in order to register for our Cashless program, if you have any questions see below before visiting our official ticketing providers, Front Gate Tickets for more assistance!

Lose the insert that came with your wristband? Download it here: CP ticket insert!

What are the Cashless program benefits?

Save time! No need to carry cash or a credit card! Easy to use! Accepted at all bars!  Tap and go!

How does Cashless work?

It’s easy! You just need to take three simple steps.

Purchase beverages, food, and more with the quick tap of your wristband using the newCounter.Point Cashless program!

Register your wristband at https://counterpoint-registration.frontgatetickets.com/item-lookup.php during which time you will also have the option to link your credit card to your wristband and set a required PIN for security. Then you’ll be registered for Cashless too!

Next, order at any bar location (and select vendors) and let them know you are paying with your wristband.

Then tap your wristband, add a tip amount, enter your PIN, and go!

Is it secure?

Yes! It works in conjunction with your credit card so it carries all the same security features and protection. You will also set a PIN during registration (just like a debit card), so no one else will be able to use your wristband or your Cashless account without your PIN.

Is my credit card information stored on my wristband?

No. We do not actually store any financial data on the wristband. The PIN you choose upon Cashless registration will always be required to make a purchase, however your actual card number and billing details are not stored on the wristband, so don’t worry about someone snagging your info.

What happens if my wristband is damaged?

First, don’t panic. We can help! Come to a Ticket Help location at the festival (located at the box office and gates) and we can replace the wristband if you registered it. You will have to re-link your credit card for security purposes. Then you will be back in action!

Will my wristband run out of money?

Not unless the card you linked it to does. No funds are actually stored to the wristband, it’s just linked to your credit or debit card. As long as you could still use your card, you will still be able to use your Cashless wristband.

Are there any additional fees for using my Cashless wristband?

Nope!  It is free to sign up and free to use!

Do I have to sign up for Cashless and pay with my wristband in order to register it?

No. While we certainly think it’s the best payment option, you can register your wristband without enabling the Cashless payment option.

Can I link multiple credit or debit cards to my wristband?

No. You will only be able to link a single credit or debit card to your wristband.

Can I link the same card to multiple wristbands?

Yes. If you wish to allow your card to be linked to multiple wristbands, you certainly can. Each wristband will require a separate PIN. The PIN must be entered when using the wristband to purchase anything participating in the Cashless program at the festival.


Ordering

Be Advised:

  • Prices include all fees except shipping ($5.00)
  • 18 years or older to attend CounterPoint
  • No Valid ID = No Entrance.

QUestions or Concerns about your order?

Contact Front Gate Tickets or call 1.888.512.SHOW (7469)

Layaway Payment Plans

Secure your space at CounterPoint and the lowest possible ticket price using our layaway plan.

Simply select the “Payment Plan” option during your ticket purchasing process to secure your ticket today!

Orders Placed 11/19/13 – 02/01/14

layaway-40-30-30

Orders Placed 02/01/13 – 03/15/14

layaway-50-50

  • All orders are handled exclusively through Front Gate Tickets
  • You MUST create a Front Gate Ticket purchase account and be logged in at time of purchase
  • No refunds, cancellations or exchanges
  • All payment plan tickets include a $5 processing fee per payment
  • Pay attention to our Vehicle Pass options during the purchasing process. All vehicles at Kingston Downs are required to have a vehicle pass

DEFAULT on payments will result in cancellation of your order, loss of deposit and any payment made prior to default. If your payment is not made in full by the 10th day after the initial charge is run, your order WILL BE CANCELLED and you will forfeit all monies paid up to that point to offset your default. The credit card used to purchase the ticket will be automatically charged on these dates, it is your responsibility to see if your card was charged. If you don’t see a charge or need to change your credit card info then Contact Front Gate Tickets or call 1.888.512.SHOW (7469).

Tickets FAQ

What's the difference between 3-day GA and 3-day GA + Camping?

  • 3-Day GA is only a day pass that gives you access to the Kingston Downs Concert area, it does not give you access to the campgrounds or The Midway. This is for people who live in the area or choose to stay at an area hotel instead of camp on-site.
  • 3-day GA + Camping gives you access to the Kingston Downs Concert area, The Midway and the campgrounds. It is for those of you who are planning on stay with us all weekend long.

QUESTION ABOUT AN ORDER YOU ALREADY PLACED?

Front Gate Tickets – support@fgtcustomerservice.com or call 888.512.SHOW (7469)

I NEED TO CHANGE MY ORDER. WHAT DO I DO?

Front Gate Tickets – support@fgtcustomerservice.com or call 888.512.SHOW (7469)

Am I allowed to Exit and Re-Enter the Kingston Downs Concert Venue?

Yes, however why would you ever want to leave us?! Unless the show is over, then we understand. Get your rest so you can be ready for the next day!

Am I allowed to Exit and RE-enter the CounterPoint Campgrounds to go to my car?

Yes, if you forgot something, need to charge your phone etc you are allowed to leave the campgrounds to go to your car in the stadium lot. However your car is NOT allowed to exit and reenter.

NO SERVICE CHARGES? REALLY?

That is correct! Our ticket prices are a “all in”. There are no hidden charges, what you see is what you get.

SHOULD I BUY MY TICKET FROM CRAIGSLIST INSTEAD?

No, if you buy your ticket from any secondary market (craigslist, stub hub, etc) CounterPoint can not guarantee the validity of the ticket.  Oftentimes the tickets available on these sites are counterfeit or already used.  Wristband removal, exchanging or tampering with will make them void.

I REALLY WANT TO READ YOUR LEGALESE. WHERE IS IT?

Rain or Shine.

Tickets are for Counterpoint, not individual artists.

  • ***“Management” means C3 Presents, LLC, MC Presents, Counterpoint Festival, and their affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket is prohibited and if discovered will result in the ticket being voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Ticket user contests to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.

OTHER QUESTIONS OR CONCERNS?

Contact – Front Gate Tickets – support@fgtcustomerservice.com or call 888.512.SHOW (7469)